If people cannot fail a test how good can the test be. Given this fact I am not even certain that a CSM should be part of the job description. A few months of “boots on the ground” scrum is better than the two-day training.
Once we understand that the grief stages are in response to the loss of an idea, it is not a great leap to apply this to any company transformation. It is well known that there are some who will readily embrace change, but there are a great number that see any change as a threat.
My advice to leaders is to pay attention to the VW scandal and heed its warning. You will most certainly reap what you sow, karma will catch up with you and cultivating fear will always end badly.
When we look at those things that we say have changed the world, what, in fact, has changed? Is the world really radically different or is it our perception that has changed? I think if we give it any thought at all we would easily conclude that the world really doesn’t change much, but when new things, whether products or ideas, come our way and these allow us (or force us) to see the world differently, then the world itself has changed.