A few months back I stumbled onto some research done by Gallup on employee engagement quoted from above. I would like to say that their findings were shocking, but having been an Agile Coach at many large organizations, I find the statistics (and conclusions based on the statistics) to track quite close to my own experiences.
For example, Gallup found that only 30% of all employees in the United States are “engaged and inspired at work” and about 20% are what have been defined as “actively disengaged” employees who “aren’t just unhappy at work; they’re busy acting out their unhappiness. Every day, these workers undermine what their engaged coworkers accomplish.” The remaining 1 out 2 workers are defined as “not engaged” and “essentially ‘checked out.’ They’re sleepwalking through their workday, putting time — but not energy or passion — into their work.”
I am often asked as an Agile Coach when I know that I have been effective at my job. The answer is simple- my work as a coach is done when the team in question is capable of being predictable.
And what, you may ask is predictable? For me it is a team that is capable of consistently delivering 90% or greater of points that have been planned for an iteration. I have given this capability a name. I call it the Gold Standard.
The more companies, teams and C-level employees that I work with (and I have had the good fortune to work … More It's Time for Companies to Add Agile to C-Level
I have recently been reading Jurgen Appelo’s book Management 3.0: Leading Agile Developers, Developing Agile Leaders. For those wondering what management’s role in an Agile organization should be then this is a good read.
In my current consulting gig I am coaching someone to replace me as a scrum master so we spend a great deal of time talking about Agile, Scrum and what it means to be a scrum master.
One of the things I have always used as a metaphor is the concept of Scrum Master (and managers) as gardeners. Though I may have heard it somewhere and forgot it or it may have reached my subconscious somehow, I came up with the metaphor of gardener because my in-laws live with me and are retired. They spend a great deal of time gardening. It is from their work bringing forth trees, flowers and mountains of vegetables that I took my cue.